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Client Service Manager

Confidential   |  Ashanti Region

Salary Range

₵800.00 to ₵1,200.00 per month

Specialization

Administrative

Preferred Years of Experience

1 - 3 years

Available Slots

5

Application Deadline

Sep 11, 2017

Job Description

A Reputable ICT / Telecommunications Company seeks the services of a Client Service Manager

 

Job Title: Client Service Manager

 

Job Location: Ashanti Region

 

Job Description

  • Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client
  • Develop open and effective channels of communication with each client that can be employed by other departments as well
  • Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction
  • Encourage revenue growth by inspiring clients to purchase accessories and additional services 
  • Become the reliable point of contact for each customer that is required to establish a strong business relationship

 

Qualification and Requirements

  • A minimum of an HND is required
  • At least 1-3 years work experience
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